Terminology Managment aims at improving the overall quality of communications by ensuring the use of the same term for a concept in all circumstances. It involves the defining of specific terms for a special field and agreeing on recommended term equivalents in various languages.
Have you considered the value of doing systematical terminology work for your corporation? The ROI on terminology management is indisputable: a centralized terminology database will save a lot of time for various stakeholders in your corporation (technical writers, marketing, customer support, engineers…). It saves translation time, and additionally, it will prevent errors in a source text that gets translated X number of times and then needs to be corrected in all languages. The decision is yours whether you want the research on a term to be done once and shared with all translators, or done for every occurrence in every language you translate into. And perhaps the most important benefit is that a clear, consistent message results in a better customer experience.
Once you (and your management…) are convinced that investing in terminology work makes sense, where do you begin? First you need to think over the workflow and the best tools for your requirements, such as making the terminology available company-wide. After that, you could consider terminology extraction from your existing documents, a process Skrivanek has extensive experience in. Our global Marketing & Sales Manager, An Stuyven, has just given a presentation at the recent Localization World Conference in Vancouver on how terminology extraction can be accomplished effectively. If you are interested in hearing more about this option, or if you want to take advantage of our free terminology process consulting, please get in touch with us and we will be more than happy to help you get started.
Contact us at firstname.lastname@example.org and we will get back to you!